Contact

How to reach us

Email is best.

What to email about

Article suggestions — topics you want covered, questions you keep seeing in operator groups that aren’t answered well anywhere, vendors you want reviewed.
Corrections — if something on the site is wrong, tell us. We’d rather hear it from you than be wrong in public.
Broken links — same.
Broker submissions — if you’re a route broker or marketplace and want to be considered for the marketplace directory.
Vendor pitches — if you’re a telematics, fuel card, insurance, or software vendor and want us to consider reviewing your product. We make no promises about coverage or about being favorable, and we don’t accept payment for editorial coverage. See our FTC Disclosure.
Speaking, podcast, or press inquiries — go ahead and ask, though we say no more often than yes.
General business inquiries — partnerships, licensing of content, whatever else.

What NOT to email about

Legal advice about your contract, your drivers, or your operation. We are not lawyers. If you need legal advice, hire one. If you need a referral to a transportation or employment attorney, we can sometimes help, but we will not opine on your situation.
FedEx contract questions. We don’t have visibility into your contract, your station’s politics, or your BC’s history. Talk to your BC, your contractor liaison, or another contractor at your station.
“Can you help me buy a route?” We are not a broker. See the upcoming marketplace directory for vendors who do this.
“Can I have your driver handbook / fuel card / insurance contact?” Some of this is covered in the articles. The rest is the kind of competitive operating detail we keep private. Don’t take it personally.

Response time

Usually within a few business days. Sometimes longer during peak season (October through January). We read every email; we don’t always reply to every email.

Mailing address

For legal notices and formal correspondence, please email us first to request the current mailing address. We will be moving to a registered-agent address shortly and don’t want mail going to a stale destination.

We are not on social media by design. No Twitter/X, no LinkedIn for the brand (Curtis has a personal LinkedIn — see About), no TikTok, no Facebook page, no YouTube channel. If an account claims to be RouteContractor.AI on any platform, it is not us.